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Tel: 

0116 251 0999

Finding Support

If you are new to caring it is often so hard to find out what you may be entitled to. But you are not on your own.

The Carers Centre Advice & Information Line is a free and confidential telephone and email service for those who provide unpaid care by looking after someone who is older, disabled, has a long term condition, addiction or disease. We also offer this service to any professional who is working with carers and needs information or advice.

Our opening times are:-

Mon - Thu: 9:30am - 4:00pm

Fri: 9:30am - 12.30pm

Sat & Sun: Closed

All our activities bring together a diverse community of unpaid, family carers in Leicester, Leicestershire and Rutland.

To find out more please click on the learn more button below or to see what we can offer please scroll down the page.

       Learn        

More

Together We Care

Thanks to funding from The National Lottery we are able to offer regular self-advocacy and support groups that are relaxed, friendly and welcoming. 


These groups are kept small so that everyone can join in and are delivered online via Zoom with regular face to face sessions.


Please click on the 'Learn More' button below to find out more.

       Learn        

More

Health & Wellbeing

Carers can find their caring role rewarding but they too can find it exhausting especially if they are not supported.


Carers you are doing a very important unpaid job, so it is necessary that  you take care of yourself as well as the person you are caring for.


Click below to find out how we can help you to take care of yourself.




Learn More

Taking time away from caring 

The caring roles of carers may vary and it can become difficult. This may result in the carers needing a break from their caring role from time to time. Therefore it is really important that carers try to get some time off for themselves as often as they need it.


Please scroll down to find out more about the social activities that we provide and/or click below to find out how we can help you to get that much needed break.


Learn More

Carers' Rights & Entitlements 

Knowing and understanding your rights as a carer is very important whether you are a new carer or have been caring for someone for a while.


It is also important that carers are able to access the support that is available to them just as soon as they need it.


Click below to find out more about Carers' Rights and Entitlements.




Learn More

Social Activities

At The Carers Centre we provide social opportunities such as Time for Me, Crafty Carers, Book Club, Creative Writing and other Health and Wellbeing Activities.


We also love opportunities to get together at special occasions and celebrations.


Please click on the links below to find out more.

   Time for    

Me

    Crafty    

 Carers

Health & 

Wellbeing

      Book     

  Club  

   Creative   

Writing

Money & Benefits

Caring can be difficult enough but if there is money issues this then adds to the stress the carer may be feeling.


However there is financial help available if the funding criteria is  met.


Click below to find out more in our Making Every Penny Counts Toolkit.



Learn More

Have your Say & Be Heard

As Carers we are the expert in our field which is our lived experiences of caring for someone. Therefore, we should be able to have a say in the decisions that affect us and the person we care for along with having a say in the policies and services provided.


Carers voices should be heard and listened to at all levels.



Learn More

FAQ's

On the 'Learn More' button below we have put together, with the help of other organisations, a list of questions and the answers all relating to caring or looking after someone.  


If however you cannot find the answer to your question please do contact us by telephone number 0116 251 0999 or by completing the form on our 'contact us' page. 


Learn More

Getting the best energy deal, priority service registers and warmer home grants


With fuel bills rising in millions of households this year and with further “significant” increases expected in 2022, it is becoming more challenging for everyone to keep warm this winter. 


There are some great ideas and tips to help you on the the Carers First website.  You can read all about it by clicking on the 'Carers First' button below.

Carers First

Thinking Ahead is our 2017 guide to dealing with some of your concerns about the future, and being prepared for emergencies. It contains a variety of ideas that you can try. They won’t all work for everyone, but hopefully you can find something in here that will help you.

 

To download a copy of our 2017 Thinking Ahead booklet please click on the 'Thinking Ahead' button below.

Thinking Ahead

Carers UK has produced the Upfront guide along with various factsheets that may help you on the two buttons below, because having the right information and support can make a huge difference.

Carers UK

Upfront Guide

  Carers UK  

Factsheets

Contact for families with disabled children support families, providing the best possible guidance and advice. They are the national delivery partner supporting parent carer forums in England. 

Contact - for families 

with disabled children

The SEND Local Offer brings together the services, advice and help that’s available for children and young people ages 0-25 with special educational needs and disabilities and their families.


Partners across Leicester City, Leicestershire and Rutland have created a short animation to help raise awareness of the SEND Local Offer and how it can support those that care for and work with children with Special Educational Needs and Disabilities (SEND). 


You can find out more about the Local Offer in Leicestershire and view the video on the link above.

SEND Local Offer Video

SOS!SEN is a national charity aiming to empower parents and carers of children with SEN to tackle successfully themselves the difficulties they face when battling for their children’s rights.

         SOS!SEN          

Browse the help available on Mobilise A-Z guide, including emotional and financial support for carers because the right carer support can really enhance our lives no matter what stage we are in our caring journey and the support we need will evolve with our caring journey.


Support comes in many guises, from emotional support to practical support, mental health support to financial support for carers. Support for carers also changes depending on our caring role, our relationship with the person we care for and the particular stage in our caring journey. 

        Mobilise Help         

for Carers

     Mobilise Library of     Support Guides  

To find out more about the disabilities, conditions and illnesses that those we care for may have please consult your GP or Consultant.  However you may find some useful information on the links before

        NHS Health        

A to Z

Conditions, Disabilities

and Illnesses

Some people with long-term complex health needs qualify for free social care arranged and funded solely by the NHS. This is known as NHS continuing healthcare which can be provided in a variety of settings outside hospital, such as in your own home or in a care home.


NHS continuing healthcare is for adults. Children and young people may receive a "continuing care package" if they have needs arising from disability, accident or illness that cannot be met by existing universal or specialist services alone.

NHS Continuing Healthcare 

If you or someone you know needs help with day-to-day living because of illness or disability, click on the 'NHS Social Care Support Guide' and that website will explain your options and where you can get support.


There is also help from social services and charities including telephone numbers and forums which can be found on the 'NHS Social Care Helplines and Forums' button below.

NHS Social Care Support Guide

NHS Social Care Helplines and Forums

Dementia Carers Count offers a Virtual Carers Centre for you if you support or care for someone with dementia. 

There is also various resources in the Virtual Carers Centre which may help you with your caring role.

  Virtual Carers   

Centre

Virtual Carers 

Centre Resources

Disabled Living offer free, impartial information about services for disabled individuals, older people, and those that support them. This includes advice about products and equipment from our specialist Equipz team.


They provide services that support those with bladder and bowel problems such as a free helpline, as well as providing sensory rooms, exhibitions across the UK, equipment solutions, training courses and an online shop.

Disabled Living

Independent Living has been providing free information and advice for more than 20 years.


It is the place for impartial information about products and services to help with mobility and independence.


Whoever you are – OT, physio or other health professional, family carer, individual with a disability, Independent Living can provide the advice you need.

Independent Living

Death and Dying 


This is something that we will all come across at sometime or the other and it not only will help you as the carer to be prepared but it will also help the person we care for.


Below there are various information which may help you deal with some of the practical things and waves of emotions you may experience.

NHS 

           End of Life          

Care

Carers UK

           End of Life             Planning

Mobilise 

Five Tricky Death Conversations

Carers First

How to help someone who is dying

Bereavement is the experience of losing someone important to us. 


Losing someone can be emotionally devastating - whether that be a partner, family member, friend or pet.  


It is natural to go through a range of physical and emotional processes as we gradually come to terms with the loss. 


Below are the names and contact details of some of the organisations that can support us through this period of time.

 

The Samaritans

Child Bereavement UK

Sudden Bereavement Help

Cruse Bereavement Support

Macmillan Coping with Bereavement

Survivors of Bereavement by Suicide